shipping + returns
All orders are processed and shipped from our Frankfort, IL location within 48 hours of purchase. We ship all packages in the United States via USPS based on current USPS rates and pricing. Please reference the order confirmation and tracking number on your receipt for additional information. Signature may be required for orders depending on size and cost of goods. No international shipping at this time.
We do not offer refunds on all items. If for some reason you are not satisfied with your purchase, please contact us via email at firstname.lastname@example.org and we will gladly issue a store credit or exchange within 14 days of delivery. Please note that simply shipping an item back is not a guarantee of acceptance and is subject to approval by our staff. Item(s) must be returned in new, unused condition in its original package with a copy of your receipt. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.